Shipping & Returns
Please note we order certain items from our suppliers as you order them from us. Therefore there may be a slight delay in postage lead times. We thank you for your patience. We’ll have a note next to these items so you know :) When checking out, if your basket is a variety of in-house and pre-order products, please leave us a message so to whether you’d like you products sent as they arrive, or all together!
Flat rate shopping of $10 Australia Wide
International Shipping - Please contact us prior to ordering for shipping quote
Free Shipping on all orders of $100AUD within Australia
Free delivery of Cancer Care Packages to all Geelong Hospitals and Cancer Treatment Centres
ABOUT OUT PACKAGING
We try to stay as earth friendly as possible when choosing our packaging! We have opted to use minimal packaging - selecting tissue paper, cardboard, water soluble and biodegradable packing tape.
We use Hero Pack’s amazing compostable mailers to ship your order to you!
Whilst we aim to provide products in packaging which won’t hurt the earth, sometimes some products just need some plastic packaging elements. For example, a range of our bath salts containing essential oils need to be in a certain plastic due to their properties. So if you’re ordering bath salts and wondering why there is different packaging for each, it’s because we’ve chosen the biodegradable options where possible :)
Thanks for understanding!
EASY RETURNS & EXCHANGES
All our products are checked thoroughly before being sent out, however if something does arrive not in the condition ordered, please kindly send it back and we will replace it for you!
Please note, due to the nature of our items, we do not accept returns due to change of mind. We thank you for your understanding.